Frequently Asked Questions
Q: How much does self storage cost?
A: Our storage rates start as low as $19.00 per month, depending on unit size, type, and location. Prices vary based on features (climate control, drive-up, indoor) and availability. Check our online reservation system for the most accurate, up-to-date rates.
Q: What are the benefits of climate-controlled storage?
A: Climate-controlled options keep your belongings protected from extreme heat and cold. They are ideal for storing furniture, electronics, photos, documents, or anything that could warp or crack in outdoor conditions.
Q: What is a drive-up storage unit?
A: A drive-up storage unit lets you pull your car or moving truck directly to the door of your space. This makes loading and unloading fast and easy, especially for heavy items like furniture, appliances, or boxes.
Q: Can I store my boat or RV?
A: Yes, Citizen Storage offers options for storing your boat, RV, or other recreational vehicles. Some locations provide outdoor parking and fully enclosed spaces for added protection. Check availability at your nearest location and reserve online.
Q: How do I pick the right storage unit size?
A: Use our online size guide and calculator to estimate the space you need. Quick rule of thumb: 5×10 = walk-in closet; 10×10 = 1-bedroom apartment; 10×20 = 2–3 bedroom home. Still unsure? Our on-site managers are happy to help.
Q: Can I rent storage online?
A: Yes, you can browse, reserve, and move in completely online in minutes. The digital process includes signing your lease, setting up autopay, and getting your gate code instantly.
Q: Do I need storage insurance?
A: Yes, storage insurance is required to protect your belongings. You may use your own homeowner’s or renter’s insurance (if it covers off-site storage) or purchase a plan through us.
Q: What security measures are in place?
A: Facilities feature video recording, electronic gate access, lighting, and secure fencing. Some locations also have on-site managers and individually alarmed rentals.
Q: What items am I not allowed to store?
A: Do not store hazardous or flammable materials, perishables or live animals, or stolen/illegal items. When in doubt, ask our team.
Q: How do you handle pest control?
A: We use professional pest prevention with routine inspections and treatments. Avoid storing food, plants, or anything that could attract pests to keep your rental safe and clean.